Warranty
Warranty
At DeMarie Beauty, we stand behind the quality of our products. Every item is inspected before it ships to you.
30-Day Defect Warranty
We offer a 30-day warranty against manufacturing defects on our beauty tools. If your product develops a fault due to a manufacturing defect within 30 days of delivery, we will replace it at no cost to you.
What Is Covered
- Manufacturing defects in materials or workmanship
- Products that arrive damaged or broken
- Tools that stop working correctly due to a fault present at the time of delivery
What Is Not Covered
- Normal wear and tear from regular use
- Damage caused by misuse, dropping, or improper care
- Damage from exposure to extreme heat or harsh chemicals
- Products past the 30-day warranty window
How to Make a Warranty Claim
To make a claim, contact us through our Contact page within 30 days of delivery. Please include your order number and clear photos of the defect. Our team will review your claim and arrange a replacement if it qualifies.
Caring for Your Products
To keep your tools in the best condition, wipe them clean after each use, store them in a dry place, and avoid exposing stone tools to very hot water. Proper care helps your products last longer.
Questions?
If you have any questions about our warranty, please reach out through our Contact page. We are here to help.